Digitalisation is one of the most common subjects across all society segments. The technologies associated with this concept are and will amplify each other as they develop. As a result, in recent years, there is an increasing focusing on the impact of the new technologies on the labour market and consequently on people lives. There are profound changes in all industries that imply changes in occupation structure, as well as in consumption and production patterns.
Digitalization brings major transformation on socio-economic processes. The new technologies will change the manner of doing business, working and living. As a result, it impacts all the participants: authorities/government, companies and citizens/people.
For public authorities, there are changes in the way they interact with citizens and use digital technologies as part as modernisation strategies to create public value . They will focus on the citizens and their needs having as objective their endowment with the appropriate tools for successfully manage the labour market changes. For the government staff, it is also hardly needed to have the tools and the willingness to use the digital technologies for delivering value-added to provided services.
For companies, the key element is represented by developing the capacity to respond as fast as possible to their customer needs. Digitalisation brought for them a new battleground for competitive advantage–speed comes first. Also, it will impact the organisational chart (fewer hierarchic level to increase decisional speed), and human resources have to be skills (by adding as compulsory the digital ones)
Citizens are challenged within the digitalisation era. The adaptability becomes of major importance as high skills, and appropriate qualification is required for increasing flexibility to the new changing conditions. Mismanaged by authorities and citizens, it can fuel the vulnerable groups and generate more profound polarisation, group isolation etc.